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Automatic call distributor
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71	Enhancing the Self-Service Experience An Extract from IVR Improvement Strategies 2008, A new research report published by the Ascent Group, Inc. IVR Integrated Voice Response (IVR) is the most widely used call center tec Add to Reading List Source URL: www.cfs.purdue.edu Language: English - Date: 2009-12-23 13:13:41 Electronics Automated attendant Call Control eXtensible Markup Language Voice-mail Automatic call distributor Voice portal Plum Voice Dialed Number Identification Service Telephony Electronic engineering Interactive voice response
72	Open for BusinessTM Voice/Data Communications Use this form to list your voice and data communications needs. Communication with employees, vendors, customers, emergency officials and other key contacts is vital to your Add to Reading List Source URL: www.iclr.org Language: English - Date: 2014-08-25 12:15:30 Computer telephony integration Telecommunications Voice-mail Digital subscriber line Pager Automatic call distributor Business telephone system Telephony Technology Electronic engineering
73	Voice/Data Communications Use this form to list your voice and data communications needs. Communication with employees, vendors, customers, emergency officials and other key contacts is vital to your ability to resume bu Add to Reading List Source URL: www.iclr.org Language: English - Date: 2014-08-25 12:15:30 Computer telephony integration Telecommunications Voice-mail Digital subscriber line Pager Automatic call distributor Business telephone system Telephony Technology Electronic engineering
74	Microsoft PowerPoint - call center operations Add to Reading List Source URL: info.healthconnect.vermont.gov Language: English - Date: 2012-12-17 15:20:43 Interactive voice response Call centre Automatic call distributor Caller ID Telephony Electronic engineering Computer telephony integration
75	Automatic Call Distribution (ACD) Login Procedure Action Response 1. Ensure that the telephone set is in Add to Reading List Source URL: isdtraining.alabama.gov Language: English - Date: 2007-08-21 14:55:02 Automatic call distributor The Queue Auto dialer Electronics Virtual queue Computer telephony integration Telephone exchanges Dial tone
76	RFI # [removed] ACD Services STATE OF TENNESSEE REQUEST FOR INFORMATION (RFI) # [removed] Add to Reading List Source URL: www.tn.gov Language: English - Date: 2013-06-18 12:23:31 Electronic engineering Computer telephony integration Interactive voice response Automatic call distributor Radio France Internationale Request for proposal Screen pop Request for information Toll-free telephone number Telephony Procurement Business
77	STATE OF TENNESSEE REQUEST FOR INFORMATION (RFI) # [removed]AUTOMATIC CALL DISTRIBUTION June 7, 2011 Add to Reading List Source URL: www.tn.gov Language: English - Date: 2013-06-18 12:23:31 Electronic engineering Computer telephony integration Interactive voice response Automatic call distributor Radio France Internationale Request for information Request for proposal Toll-free telephone number Screen pop Telephony Procurement Business
78	John R. Kasich Governor Timothy S. Keen Director Add to Reading List Source URL: media.obm.ohio.gov Language: English - Date: 2012-11-09 11:57:29 Marketing Call centre Automatic call distributor Customer relationship management Voice over IP UniversalCTI Astute Solutions Computer telephony integration Electronic engineering Electronics
79	FOEHN004 Call Centre Systems_03.indd Add to Reading List Source URL: government-ict2.co.uk Language: English - Date: 2014-06-26 07:14:49 Technology Network performance Skills-based routing marketing Interactive voice response Call centre Automatic call distributor Queueing theory IP PBX Computer telephony integration Telephony Electronic engineering
80	Chapter 1 AL A First Look at Call Centers In This Chapter Add to Reading List Source URL: media.wiley.com Language: English - Date: 2013-08-22 19:14:36 Electronic engineering Call center industry in the Philippines Economy of the Philippines Call centre Telemarketing Automatic call distributor Virtual queue Dialer Computer telephony integration Marketing Telephony